Terms & Conditions

1. Who we are, and how we work with venues

Natë Society (“we”, “us”) is an independent nightlife promoter and guide. We promote nights at clubs, bars and other venues in Tirana, run the guestlist for some of them, and publish recommendations.

We work with venues in different ways. Sometimes we act as an independent promoter, sometimes we have a partnership or other arrangement with a venue, and members of our team may work at, or hold a role in, a venue. Where an event page says that a venue is our partner, or that we organise the night, that is the arrangement for that night.

Whatever the arrangement, and unless we expressly say otherwise for a particular event:

• the venue (and whoever holds its licences) is responsible for its premises, licences and permits, safety and security, capacity, staff, and the food, drink and services it provides;
• the venue’s rules and the decisions of its staff apply on its premises, including its door policy (see sections 3 to 6);
• when a member of our team works at or acts for a venue, they do so on the venue’s behalf, in that role;
• our own role is to promote the night, run the guestlist and pass your booking details to the venue.

Unless we state it expressly, nothing on this website makes us the owner, operator or agent of a venue, or makes the venue our agent. Where we ourselves organise or host a night, we are responsible for organising it, to the extent stated for that event and required by law.

Some listings and recommendations may be promoted in cooperation with the venue; where the law requires it, we mark commercial content as such. “Guide only” listings are for information and take no bookings.

2. Who can book

You must be an adult (18 or over, or older if the venue sets a higher age) and able to enter into a binding agreement. You confirm that the details you give are accurate and are your own, and that you book only for yourself and the guests you list. You are the person we contact about the booking.

3. No guaranteed entry

A guestlist registration, a VIP pass, a QR code or a bottle/table request does not guarantee entry. It is a request to be placed on a list. The venue’s door management and security keep the right to refuse entry or to remove any person, at any time and without giving a reason, including because of dress code, behaviour, capacity limits, apparent intoxication, missing or invalid ID, or any other safety or licensing concern.

A refusal of entry by the venue is not a breach of these terms by us and does not give rise to a refund or compensation claim against us.

4. Venue rules come first

The venue’s policies apply to every guest and override anything shown on this site. In particular, the venue alone decides and enforces:

• age restrictions (for example 18+ or 21+) and the ID it accepts. Bring a valid physical photo ID;
• entry fees, minimum spends, table and bottle prices and any door charges;
• dress code and conduct rules;
• capacity, queue order and which areas guests may enter.

Dress-code and vibe tags on event pages (for example “Smart Casual”) are guidance only. Prices, line-ups and other details can change without notice.

5. Guestlist cut-off times

Guestlist privileges are valid only until the cut-off time shown on your pass and on the event (for example 00:30). Times are in the venue’s local time. After the cut-off your registration expires and standard door rates and entry conditions apply, subject to the venue’s discretion and capacity. The countdown on your pass is a convenience; the venue’s clock and staff decide.

6. Tables, bottles and group policy

Groups that include four (4) or more men require a bottle/table reservation. This is our standard house rule. It is shown when you book, applies to the number of men you declare in your booking, and may differ from one event to another. Its purpose is to keep a balanced mix of guests and a consistent standard of service on the night. It is not a judgement about any guest.

Depending on the event and how the night is going, the venue’s staff (or, on a night we run ourselves, our team) may decide otherwise at their discretion and let a group in without a bottle. Any such decision applies to that occasion only. It does not create a right for future nights, and it does not change the venue’s other entry conditions.

A table or bottle request is not a confirmed table until we or the venue confirm it. Table and bottle bookings are subject to availability and to the venue’s own minimum spend and payment terms, which are agreed with and paid to the venue unless we tell you otherwise in writing.

7. Changing, cancelling and no-shows

You can change your guest count or cancel your reservation at any time before the cut-off on the Find my pass page. Cancelling releases your spots back to the guestlist straight away. Please cancel if you cannot attend so that others can use the spot. Repeated no-shows may lead us to decline future registrations. Increasing your guest count is subject to available capacity.

8. Event changes and cancellations

Events, dates, times, line-ups, venues and capacity may be changed, postponed or cancelled by the venue or by us, including for reasons outside our control (licensing, safety, weather, artist availability, public orders, force majeure). We will try to tell you using the contact details you gave us, but we are not obliged to offer an alternative event or compensation. Guestlist registration is free; if you paid a venue or a ticket seller directly, their terms decide any refund.

9. Tickets and third-party services

Some nights sell tickets through an outside website or app. Those tickets are sold by that third party, not by us, unless we say so, and their terms apply. The same goes for the links to venues, social networks and maps that we show. We do not control those services and are not responsible for their content or availability.

10. Your conduct and use of the website

You agree to respect venue staff, other guests and local law, and to attend at your own risk. You are responsible for your own belongings, transport, accommodation and consumption. You also agree not to:

• make false, duplicate or automated bookings, or book with someone else’s details;
• scrape the website, interfere with it or try to get around its security or rate limits;
• use the website or our accounts to harass others or to break the law.

We may remove you from any list, decline future bookings and block access to the website where you break these terms or where we reasonably think a venue would refuse you.

11. Reviews and other content you send us

If you send us a review or other content, you confirm it is your own honest account and lawful, and you give us a free, non-exclusive licence to publish it on our website and social channels, in the form you sent it or shortened, together with the name and origin you gave. Reviews are checked before they appear, and we may decline, edit for length or remove any that are unlawful, abusive, misleading or off-topic. You can ask us to remove your own review at any time.

12. Our content, and other people’s content

The website, our name, logo and layout belong to us or our licensors. Flyers, photos, names, logos and video clips of venues, artists and other creators belong to them, and we show them to promote their nights. You may not copy or reuse them without permission from their owners.

How we use clips from venues and other creators, and how the author, the rights holder or the venue can have content credited, changed or removed, is explained on our Content & Credits page. Requests about personal data are handled under our Privacy Policy.

13. Photography and filming

Events are often photographed or filmed, by us, by the venue or by others, for promotion. By attending you accept that you may appear in that material, in the open areas of the venue where filming can reasonably be expected. If you object to being shown in something we publish, tell us and we will consider your request in good faith and act on it where the law gives you that right (see our Privacy Policy).

14. The website

We work to keep the website and your pass available and accurate, but they are provided “as is” and may be interrupted, contain errors or change. Take a screenshot of your pass or save it to your phone, and bring photo ID; a pass that will not load is not a reason for the venue to admit you.

15. Limitation of liability

To the extent permitted by law, Natë Society, its owners and team are not liable for loss or damage arising from or connected with:

• refusal of entry, removal from a venue, or expiry of the guestlist at the cut-off;
• cancellation, postponement or change of an event by the venue or by us;
• travel, accommodation, ticketing or other expenses you incur in reliance on a booking;
• the acts or omissions of the venue, its staff or security, or other guests or third parties;
• loss of or damage to your property, or injury, occurring at or around a venue, to the extent caused by the venue or others and not by us;
• website downtime, errors or unavailability of passes or QR codes;
• indirect or consequential loss, or loss of profit, opportunity or enjoyment.

The venue is a separate business. If something goes wrong on its premises, your claim is usually against the venue, and we will reasonably help you identify and contact it.

Where we are liable to you for a booking, our total liability is limited, where the law allows, to the amount you paid directly to us for it (which for a free guestlist registration is nil). Nothing in these terms limits or excludes liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, for fraud, or for intentional wrongdoing or gross negligence, or your mandatory rights as a consumer.

16. Loss caused by your conduct

If you break these terms and that causes us loss (for example, a venue charges us or stops working with us because of what you did), you agree to compensate us for that loss to the extent the law allows and where you are at fault.

17. Your data

How we collect and use your personal data, including booking messages and future event updates, is explained in our Privacy Policy.

18. Changes to these terms

We may update these terms, for example when our services or the law change. The version published on this page when you book applies to that booking. If we make a material change, we will update the date at the top of this page and, where we can, tell you. If you keep using the website after a change, the new terms apply to your use.

19. Governing law and disputes

These terms are governed by the laws of the Republic of Albania, and its courts have jurisdiction, without affecting any mandatory consumer protection or court rights you have in your country of residence. If you have a complaint, please contact us first, because most problems are quickly solved by talking.

20. General

• If any part of these terms is found to be unenforceable, the rest stays in force.
• If we do not enforce a right straight away, we have not given it up.
• You may not transfer your booking or these terms to anyone else without our consent.
• These terms, together with the Privacy Policy, are the whole agreement between you and us about your use of the website and your booking.
• The website may be shown in other languages for convenience, but this English text is the one that applies.

21. Contact

Questions about these terms: email hello@natesociety.com or WhatsApp +355697926004.